Refund & Cancellation Policy

Welcome to ClickGo Serv.
This policy explains the refund and cancellation terms for services offered through our platform, in accordance with local laws and the regulations of the Ministry of Commerce & Industry in Qatar.

1. Provider Responsibility

• All refund or cancellation requests are the responsibility of the respective service provider.

• The company retains the right to supervise and guide to ensure compliance with internal policies and local laws.

2. Applicable Laws and Regulations

• All refund and cancellation procedures are subject to the internal policies of the service provider.

• Compliance with the policies and regulations of the Ministry of Commerce & Industry in Qatar and Qatari law is required.

3. Cancellation Requests

• Customers can submit cancellation requests through the app or contact our support team.

• Requests will be processed according to the provider’s terms and local laws.

• If approved, financial procedures will follow the pre-agreed terms between the provider and the customer.

4. Refund Requests

• Refund requests are handled directly with the service provider according to their internal policy.

• ClickGo Serv acts as a facilitator for communication between the customer and provider but is not responsible for approving or rejecting refunds.

• Any refund or compensation is subject to local laws and the agreement between the customer and provider.

5. Exceptions

• This policy does not cover products or services that have been fully delivered or used.

• Some services may be non-cancellable or non-refundable as per the provider’s terms and Qatari regulations.

6. Contact

📧 Email: info@clickgo.qa
🌐 Website: https://clickgo.qa